IoT sensors detect the fault. AI diagnoses the root cause. Verified local SMEs bid in minutes. Fitss closes the loop between industrial assets and the technicians who keep them alive.
4.6M
Signals / day
12,400+
Verified SMEs
96.4%
SLA compliance
// LIVE TELEMETRY
HVAC-B12
cooling_kw
6.72
ANOMALY
GEN-02
voltage
231.4V
NOMINAL
WBP-03
pressure
3.9 bar
NOMINAL
ELEV-A1
vibration
1.1 mm/s
NOMINAL
PV-N
output
18.3 kW
NOMINAL
TICKETS AUTO-CREATED3
// PLATFORM
An operating system for physical infrastructure.
01
IoT Ingestion
Ingest telemetry from any sensor, PLC or gateway. Edge-normalised, cloud-durable.
02
AI Fault Diagnosis
Claude Sonnet-powered engineers-in-a-box classify faults, estimate cost & priority.
03
Auto Ticketing
The signal becomes a work order in under a second.
04
Vendor Compliance
Tax, insurance, BEE, certifications — verified continuously, not annually.
05
GPS Dispatch
Route matching by skill, distance, availability and historical performance.
06
Executive Reporting
Downtime, cost, MTTR — all in one board room view.
07
Predictive Maintenance
Fail before failure. Forecast spare-parts and budgets.
08
SLA Monitoring
Every second measured against contract. Auto-escalation baked in.
// PROTOCOL
From signal to closed job — eight steps, one system.
01
Sensor detects anomaly
IoT device or manual report enters the system.
02
AI diagnoses root cause
Claude Sonnet estimates severity, cost and skills required.